As hybrid organizations seek to balance their financial and non-financial objectives – this can create tensions, challenges and contradictions at different levels of the organization. Professor Lies Bouten, ICOR member and professor of accounting at IÉSEG, and her co-author Sophie Hoozée (Ghent University), recently studied how a luxury hotel chain implemented a package of management control practices to help it pursue its dual mission: developing business and financial stability whilst contributing to environmental protection.
Find out more about her work in this interview she recently gave to the School’s website. She outlines the background and results of this study and gives some recommendations for organizations with a hybrid mission who are creating or reviewing their control practices.
Read the full interview.
